Can I use a Fitbit replacement band?
Sorry, Fitbit band does not fit this tracker. Please buy its replacement band from Lintelek.com.
Can the start for Sleep time be changed from 12:00am to 10:00pm?
In fact, you don’t need to set the sleep time. When you lie on the bed, the watch cannot recognize that you are asleep immediately. It needs to analyze your heart rate, movement and other factors. But please notice that only when your sleeping time reaches 4 hours, the sleeping time can be recorded.
Does it show Blood Pressure?
I am sorry. Lintelek tracker can’t monitor and show blood pressure.
Does this have 24 hours continuous heart rate monitoring?
Yes, it does. The tracker can also record the real-time heart rate.
How many alarms can be set?
Hello, you can set up to 10 alarm clocks in the app “VeryfitPro"”.
Does this have gps on it?
It is connected GPS function in the app. It doesn’t have a built-in GPS function.
Does your phone have to be near the Fitbit in order to receive calls or texts? And can you actually receive a call and make a call from the Fitbit?
Hi! This fitness tracker can not answer your phone. It can remind you that there is a phone call. Any questions, please feel free to contact us. It’s our pleasure to serve you well. Best wishes.
How many devices can I connect to the tracker? I have 2 kids but one phone.
Hi! Thanks for your questions. One fitness tracker can only connect to one phone at one time. You can switch between two devices, but we recommend that one tracker connects with one phone. Any questions, please feel free to contact us, it’s our pleasure to serve you well. Best wishes.
How often does it need to be charged, how long does charge last?
Hi there! Thanks for the questions. For this tracker, the battery power can generally support 5-10 days of standby after fully charged. And it takes about 1~2 hours to get the host fully charged(the device red indicator will be off when the device has been fully charged.). In order to get a longer lifespan, we recommend you pull out the host from the socket at once after fully charged. Hope this info can help you. Any other questions, please feel free to contact us. Best Regards.
How to Track sleep?
Sleep tracking is based on your movements and will start automatically during the evening. When you haven’t moved for around 30 minutes your fitness tracker assumes that you are asleep and starts tracking sleep. Additional data like the length of time of your movements or the time in between movements – indicative of sleep behavior(such as rolling over etc.) help confirm that you are asleep. Morning movement tells your fitness tracker that you are awake. If you are not moving but not asleep for long periods of time then it’s possible for your tracker to think you are asleep.
Is the application multi-language or only English?
Yes， it is multi-language, you can adjust it.
Is this watch have a swim mode and can I swim with it?
Yes, you can wear the tracker to swim because of its waterproof feature. However, currently, Lintelek tracker doesn’t have a swimming mode.
Must the non-charging side of the band come off to successfully charge it? We have tried everything and it simply will not come off.
Dear customer! Thank you for contacting us. We are sorry that your device is causing some difficulty. I tried to pull the straps myself, it was really tight. This design is to prevent the strap from falling and lost during your wearing process. To pull off the straps and charge your item. The straps are designed to have a very secure fit (so as to not lose the host with activity). And they’ll take a little elbow grease to get off. Take a firm hold of the host in one hand， then tug hard with the other hand close to the host on the strap. Pull it down along vertical rather than the horizontal direction to separate the device from the wrist strap. Please don’t worry about breaking the straps, they’re made from a very durable TPU material and can withstand a great deal of force. Any further questions, please feel free to contact us via your order number so that we can solve for you, we will give you a good solution. Best regards.
The time on my tracker is off by 8 minutes. I’ve tried to sync it many times and I also reset the device. How do you manually set time?
The time of the tracker will keep the same as the time of your phone. Please try to reboot the device on Veryfitpro and try the following steps:
1. Set time on your phone.
2. Connect the watch with the app.
3. Go to Homepage and pull down to sync the data.
Then, the watch will show the same time as your phone.
What charger do I need for Lintelek fitness tracker?
You just need a USB port. Pull the band with metal chip off the tracker, and plug the side with metal chip in the USB port to charge.
What is the battery life on it?
Lintelek fitness tracker is with up to 7 days of battery life once fully charged, you can move more and charge less. Built-in USB plug enables easy charging without charging cable.
What is the warranty?
Please don’t worry, this product has one year warranty, please contact us with your order number if you have any problem.